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Abbiamo respinto il reclamo perché il giocatore non ha risposto ai nostri messaggi e alle nostre domande.
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Nonetheless it’s not almost favourable opinions – constructive criticism and ideas for enhancement are Similarly important. By actively listening to participant opinions, Gratowin can make necessary changes and improvements that greatly enhance the overall gaming working experience.
Player’s experiencing problems to complete the KYC. The player from Italy is battling to receive his withdrawal. The player gained his winnings, therefore we closed this criticism as 'resolved'.
Per entrare nella rispettiva sezione – di Jackpot e Video clip Slot – basta check here cliccare l’omonima categoria presente in dwelling webpage con lettering bianco su sfondo nero.
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Un altro modo for each contattare l’assistenza è compilare il kind che si trova all’interno della sezione: in questo modo, inserendo la propria mail e la richiesta, si verrà ricontattati al più presto.
"L'utente accetta di essere libero di scegliere di utilizzare i servizi Gratowin e di farlo a propria esclusiva discrezione e rischio. La Società non sarà responsabile nei confronti dell'utente o di terzi per contratto, torto, negligenza o altro, for every qualsiasi perdita o danni di qualsiasi tipo derivanti da o in qualsiasi modo connessi con l'utilizzo dei servizi da parte dell'utente o di terzi, sia diretti che indiretti, inclusi, a titolo esemplificativo, danni for each perdita di affari, perdita di profitti (inclusa la perdita o il mancato ricevimento di vincite anticipate ), interruzione dell'attività, perdita di informazioni aziendali o qualsiasi altra perdita pecuniaria o consequenziale (anche se siamo stati informati da voi della possibilità di tale perdita o danno). "
Participant’s requests to close his account have been overlooked. The participant from Switzerland has requested to shut his account resulting from gambling habit however the casino didn’t comply. Participant’s grievance continues to be fixed properly.